To: Connie Caruthers [carucon@edennet.com]

From: [gascard.offer@Quanex.com]

Subject: Gas Card

Date: June 19

Dear Ms. Caruthers,

As a preferred credit card holder of Quanex, we would like to offer you our new gas card. The Quanex Gas Card will give you a five percent cash back bonus reward every time you use it to purchase gas, have your car repaired, or buy something at our online automotive store. There is no limit on how many cash back bonus rewards you receive, and your rewards will never expire. You may request to receive your cash back bonus rewards in the form of a check or an account credit at any time. Additionally, the Quanex Gas Card comes with advanced security features to ensure that you are never responsible if your card is lost or stolen.

If you sign up for a Quanex Gas Card within the next two weeks, you will receive zero percent APR until March.
To receive an application for your card today, visit our Web site at www.quanex.com/gascard, call our 24-hour customer service line at 1-800-267-4442, or respond to this e-mail.

12.  What is implied about Ms. Caruthers?

(a) She owns more than one car.

(b) She owns another Quanex credit card.

(c) She has recently had her car repaired.

(d) She has visited the Quanex online store before.

13.  The word “preferred” in paragraph 1, line 1, is closest in meaning to:

(a) agreed

(b) favored

(c) accepted

(d) improved

14.  According to the e-mail, what is true about the offer?

(a) Customers can use the card for car repairs.

(b) Zero percent APR is available until January.

(c) Security features must be purchased separately.

(d) Customers can get 10 percent in cash back bonus rewards.

15.  What is NOT listed a way for customers to receive an application?

(a) Visiting a Web site

(b) Calling a phone number

(c) Responding to an e-mail

(d) Visiting the Quanex store.

Ocean Bay Lunch Specials

* Lunch specials are available every weekday from 12 P.M. until 3 P.M.

Entrees
Seafood Platter… $13.99

A wonderful trio of three of our best dishes: lightly breaded shrimp, buttered scallops, and a seasoned fish fillet.
Fish of the Day… $10.99

Each day we serve a different fish, which you may choose to have fried, grilled, or broiled to perfection.
Seafood Caesar Salad… $8.99

Your choice of broiled lobster or shrimp served over crisp romaine lettuce and fresh tomatoes with Caesar salad dressing and garlic croutons.

Seafood Pasta… $9.99

Your choice of lobster, crab, or shrimp served with vermicelli in a tomato or Alfredo sauce.
* Each lunch special comes with your choice of a drink, soup or salad, and two side dishes.

16.  With what meal can customers choose crab?

(a) The Seafood Pasta

(b) The Seafood Platter

(c) The Fish of the Day

(d) The Seafood Caesar Salad

17.  How much is the Fish of the Day?

(a) $8.99

(b) $9.99

(c) $10.99

(d) $13.99.

18. What is NOT free with a lunch special?

(a) A drink

(b) A salad

(c) A dessert

(d) A side dish

Dear Ms. Robinson,

I am the vice president of Chestnut Development Group, the real estate development company that will be leading the development of 40 acres of property at Philadelphia's south end. We strongly believe that the development of this area will be vital to the city's economic growth and revitalization.

We would like to invite you and your constituency to attend a weeklong series of urban planning meetings to determine how best to restore the property. Among participants in the meetings will be top architects and urban planners, local politicians and community leaders.

Our series of planning sessions will be lead by famed urban planner Gustav Temoin, who founded the School of Temoin Urbanism.

Our first meeting will be held on Monday November 23 from 6 P.M. to 8 P.M. in the Wallace Town Hall building. Four other meetings will follow during that week. I hope to see you on Monday.

Sincerely,
Leonard Cook, Sr.

Vice President

Chestnut Development Group

19. What is the purpose of this letter?

(a) To confirm his attendance at a meeting

(b) To invite Ms. Robinson to attend a meeting

(c) To thank Ms. Robinson for organizing a meeting

(d) To accept Ms. Robinson's invitation to speak at a meeting

20. The word “restore” in paragraph 2, line 2, is closest in meaning to:

(a) retain

(b) reform

(c) replace

(d) reconstruct.

21. According to the letter, who will NOT attend the meeting?

(a) Architects

(b) Politicians

(c) Professors

(d) Urban planners.

22.  Who is Mr. Temoin?

(a) A famous urban planner

(b) The superintendent of a school

(c) A Philadelphia community leader

(d) The president of Chestnut Development Group

23.  When will the first meeting be held?

(a) On November 6

(b) On November 15

(c) On November 18

(d) On November 23.

From: Camille Stone

To: All employees

Subject: Next week's faculty meeting

Date: Tuesday, January 6

Hello,
Because next week's holiday falls on a Thursday, we will have to reschedule our weekly faculty meeting to Friday. Please meet in the faculty room by 5 P.M. on Friday January 16. If you're taking Friday as a vacation day, please let Shirley in the general affairs know by Wednesday.

Thank you and enjoy your day off!

Camille

24. On what day is the holiday?

(a) Tuesday

(b) Wednesday

(c) Thursday

(d) Friday.

25.  What will be rescheduled?

(a) A presentation

(b) A holiday party

(c) A faculty meeting

(d) A training workshop.

Love Animal Shelter

Foster Owner Program

You can help save a dog's life by becoming a foster owner until we find a loving owner to adopt your pet or until we reunite them with their original owner. We have dogs of all ages for you to care for, and many require special attention.

Although being a foster owner is one of the most rewarding experiences in the world, its emotional, physical, and financial demands should be given careful consideration. For this reason, we require all of our applicants go through an orientation program at our shelter so that they can get used to the responsibilities of caring for a dog and decide for themselves if they would like to continue doing it. We will also have one of our staff conduct a home and lifestyle evaluation to determine if each applicant's living situation is suitable for one of our dogs. Additionally, once a dog has been placed in your care, our adoption center will be on call 24 hours a day, seven days a week to help with any situations that arises.

For more information on our foster owner program, including testimonials from current and previous foster owners, visit www.loveanimalshelter.com.

26.  What is the purpose of the advertisement?

(a) To encourage people to adopt a pet

(b) To encourage people to become foster owners
(c) To encourage people to donate to the animal shelter
(d) To encourage people to volunteer at the animal shelter

27.  What does Love Animal Shelter require interested people to do?

(a) Send a personal check

(b) Fill out some paper work

(c) Complete an orientation program

(d) Visit the adoption center often.

28. According to the advertisement, what is available on the Web site?

(a) Forms

(b) Pictures

(c) Guidelines

(d) Testimonials.

Natasha Golden
  McIntyre and Baranowski
  Suite 114
  31 Echo Lake Avenue
  Mahtomedi, Minnesota 55115  
  Dear Ms. Golden,  
  I've enclosed an employee reimbursement form along with the receipts from my   business trip to Orlando. As I was able to use the company card to book my   flight and hotel reservation, those expenses are not accounted for on the   list.
  Please advise on the time it takes to be reimbursed. It usually takes one   month, however, it took three months to be reimbursed for my last business   trip to New York.  
  Thank you for your help in this matter.
  Sincerely,  
  Bob Yuengling

-------------------------------------------------------------------------------------------------------------------------   

McIntyre &   Baranowski

Employee Reimbursement   Form

Employee Name:   Bob Yuengling

Employee ID   Number: 002938

  Reason for Expenses Incurred: Business trip to meet with client

  Account of Expenses:

  Dinner
  - Luna's Restaurant $16.34 Tuesday May 20

  Transportation to client's office

- Taxi $13   Wednesday May 21

  Dinner with client

- The Kitchen   Cafe $107.03 Wednesday May 21

  Transportation back to hotel

- Taxi $13   Wednesday May 21

  Dinner
  - Tres Amigos Grill $23.03 Wednesday May 21

  Employee Signature: Bob Yuengling

29. Where is implied about Mr. Yuengling?

(a) He travels monthly.
(b) He lives in Florida.
(c) He works as an accountant.
(d) He works for McIntyre and Baranowski.

30.  Where did Mr. Yuengling go?

(a) To Orlando
(b) To New York
(c) To Minneapolis
(d) To Mexico City

31.  How long does it ordinarily take to get a reimbursement?

(a) One month

(b) Two months

(c) Three months

(d) Four months

32.  What day did Mr. Yeungling take a taxi?

(a) Monday

(b) Tuesday

(c) Wednesday

(d) Thursday

33. According to the list, where was the most money spent?

(a) At Tres Amigos Grill

(b) At The Kitchen Café

(c) At Antonio's Restaurant

(d) At Luna's Business Hotel

To: Gloria Stefani [stefig@weweb.com]

From: Reesa Bonjani [rbonjani@harborfalls.net]

Subject: February fireworks schedule

Date: December 16

Dear Ms. Stefani,

Thank you for inquiring about the fireworks at Harbor Falls waterfall. Attached to this message you'll find a schedule of our fireworks displays for the month of February. I'm sure you'll be able to find a suitable date around which to plan your trip.

Also, if you're interested in staying at one of the hotels that offers a view of the waterfall and fireworks, please visit our Web site at www.harborfalls.net and click on the link for nearby hotels. Don't hesitate to contact me with any more questions.

Enjoy your stay at Harbor Falls.

Sincerely,
Reesa Bonjani

Harbor Falls Department of Tourism.

-------------------------------------------------------------------------------------------------------------------------

Harbor Falls Fireworks Schedule

February Thursday February 1

(for the beginning of February)

Saturday February 10

Wednesday February 14

(for Valentine's Day)

Saturday February 17

Sunday February 18

(for the Lunar New Year)

Monday February 19

(for President's Day)

Saturday February 24

* Fireworks displays during the month of February will start at 9 p.m.

* Dates and times are subject to change and will be updated on the Web site when that information becomes available.

* Fireworks displays may be cancelled due to adverse weather conditions.

34. According to the e-mail, what has Ms. Stefani done?

(a) Visited Harbor Falls

(b) Reserved a hotel room

(c) Requested information

(d) Contacted her travel agent.

35.  What does Ms. Bonjani suggest that Ms. Stefani do?

(a) Reschedule her trip

(b) Read the Harbor Falls guidebook

(c) Stay at a hotel with a view of the waterfall

(d) Speak with the head of the tourism department

36.  On what day will fireworks NOT be displayed?

(a) February 1

(b) February 7

(c) February 10

(d) February 14